NH DESIGN

AI web tools

CONFIDENTIAL

TOOL 1

User problem analytics

LENGTH:

16 WEEKS

PLATFORM:

WEB

TEAM:

SOLUTION

LLM generated topic analysis

Topics are identified and generated across all user feedback to provide trackable user problems and insights over time

PROBLEM

Product owners need to analyse and interpret large volumes of customer feedback

Overwhelming Volume: Product owners can't keep up with high customer feedback to analyse

Missed Opportunities: Ineffective analysis hinders product improvements and customer satisfaction

SOLUTION

LLM generated topic analysis

Topics are identified and generated across all user feedback to provide trackable user problems and insights over time

RESULTS

Led the full design of the tool from initial concept to final launch as well as continual feature additions and updates over time until it became a widely utilised internal tool

138k+ total sessions

Became one of the most pivotal internal tools

988 total users

across teams who rely on the tool in daily work

110% usage increase

in one quarter after design improvements made

76% more users

after newly designed features were added

138k+ total sessions

Became one of the most pivotal internal tools

110% usage increase

in one quarter after design improvements made

988 total users

across teams who rely on the tool in daily work

76% more users

after newly designed features were added

138k+ total sessions

Became one of the most pivotal internal tools

110% usage increase

in one quarter after design improvements made

988 total users

across teams who rely on the tool in daily work

76% more users

after newly designed features were added

TOOL 2

AI agent builder

LENGTH:

6 WEEKS

PLATFORM:

WEB

TEAM:

PROBLEM

Process owners can't easily solve problems in a scalable, economic way

Inefficient processes: Manual processes are costly, inefficient, and error-prone - thus unscalable
Fragmented solutions: Custom services for each issue create redundancy and high overhead

Inefficient processes: Manual processes are costly, inefficient, and error-prone - thus unscalable
Fragmented solutions: Custom services for each issue create redundancy and high overhead

Inefficient processes: Manual processes are costly, inefficient, and error-prone - thus unscalable
Fragmented solutions: Custom services for each issue create redundancy and high overhead

SOLUTION

AI agent creation, testing & management

Enable teams to quickly create, test, and manage self-sufficient AI agents that handle complex tasks. Streamlined simulation in a chat interface, tools management and realtime evaluation metrics

RESULTS

Built in MVP stages, this powerful tool enhances efficiencies and problem resolution time across teams

Rapid problem solving

through quick, iterative agent setup

Streamlined operations

with simple processes that enable strategic focus

Rapid problem solving

through quick, iterative agent setup

Streamlined operations

with simple processes that enable strategic focus

SOLUTION

AI agent creation, testing & management

Enable teams to quickly create, test, and manage self-sufficient AI agents that handle complex tasks. Streamlined simulation in a chat interface, tools management and realtime evaluation metrics

Inbound calls

AI web tools

TOOL 1

User problem analytics

SOLUTION

LLM generated topic analysis

Topics are identified and generated across all user feedback to provide trackable user problems and insights over time

PROBLEM

Product owners need to analyse and interpret large volumes of customer feedback

SOLUTION

LLM generated topic analysis

Topics are identified and generated across all user feedback to provide trackable user problems and insights over time

RESULTS

138k+ total sessions

988 total users

110% usage increase

76% more users

138k+ total sessions

110% usage increase

988 total users

76% more users

138k+ total sessions

110% usage increase

988 total users

76% more users

TOOL 2

AI agent builder

PROBLEM

Process owners can't easily solve problems in a scalable, economic way

SOLUTION

AI agent creation, testing & management

Enable teams to quickly create, test, and manage self-sufficient AI agents that handle complex tasks. Streamlined simulation in a chat interface, tools management and realtime evaluation metrics

RESULTS

Rapid problem solving

Streamlined operations

Rapid problem solving

Streamlined operations

SOLUTION

AI agent creation, testing & management

Enable teams to quickly create, test, and manage self-sufficient AI agents that handle complex tasks. Streamlined simulation in a chat interface, tools management and realtime evaluation metrics

MORE

Inbound calls

Global search